Book a Ride

Book your ride in the Trip Portal.

Request and track your ride from your phone. It is the quickest way to book either service.

Open the Trip Portal
A person booking a ride by phone.
Talk to a person

Or call us

Dispatchers answer weekdays, 7:00am – 5:00pm, and will work out your fare and pickup window on the phone.

(919) 542-5136

TTY 1-800-735-2962 · Se habla español

Two services, one Trip Portal

Same day

Transit On Demand

Starting October 1, 2026. For trips inside Pittsboro, seven days a week. Request a ride in the Trip Portal and we can usually pick you up the same day.

48 hours ahead

In-County Service

For trips anywhere in Chatham County, curb to curb, any address to any address. Book at least 48 hours ahead.

Booking for Monday or Tuesday? Monday trips must be requested by noon on the Thursday before. Tuesday trips by noon on Friday.

What happens next

After you book

We confirm your trip. If you booked in the Trip Portal or by email, you will receive an email confirming the reservation.
Reminder call. You will receive an automated call the day prior reminding you of your pick up time the next day.
Be ready an hour early. Rides are shared, so exact times can shift. Please be ready one hour before your requested pickup.
On-the-way call. You will receive another automated call when the driver is on the way.
The driver waits five minutes. The driver will wait five (5) minutes for the passenger to appear, then continue on their route.
Pay when you board. Cash, check, or a pass. Please bring the exact fare if you can.

Need to cancel?

Call at least one hour before your pickup. If your ride is scheduled outside of dispatch hours, call 919-795-5808. If you do not cancel in time, the trip counts as a no-show and you will be charged the one-way fare before you can book again.

Need extra help?

Tell us when you book. We can help you on and off the vehicle or bring an aide at no charge.